AI-Powered FAQ

AI-Powered FAQ brings together three industry-leading technologies to create an eco-conscious enterprise knowledge management solution. By combining Winho's robust database and frontend expertise, ShareGuru QA's advanced AI platform, and Neuchips' energy-efficient hardware, the solution delivers seamless, secure, and sustainable customer service. This innovative integration enables real-time data synchronization and local AI processing while significantly reducing power consumption and carbon footprint. The result is an environmentally responsible system that prioritizes security and sustainability through green computing technologies.

Overview

Revolutionizing Enterprise
Knowledge Management
Through AI Innovation

At the forefront of AI-powered enterprise solutions, we present a groundbreaking integration that combines three cutting-edge technologies to deliver unparalleled knowledge management capabilities. This solution represents a perfect synthesis of Taiwan's technological excellence: ShareGuru QA, Winho's sophisticated database and frontend management, and Neuchips' powerful hardware acceleration through the Viper PCIe card.

Our solution distinguishes itself through its holistic approach to enterprise challenges. For technical administrators, Winho offers seamless real-time data synchronization and an intuitive frontend interface, revolutionizing content management workflows. ShareGuru's 24/7 automated response system dramatically enhances user engagement, while its comprehensive knowledge management features optimize internal operations. All of this is underpinned by the robust database management and scheduling framework.

The strength of this tri-party collaboration lies in its performance optimization: Neuchips Raptor N3000 processors achieve a nearly 90% reduction in CPU AI workload while maintaining optimal energy efficiency. ShareGuru QA platform delivers superior search capabilities and ironclad security through its RBAC system, complemented by Winho's centralized database management ensuring flawless data synchronization and frontend delivery. With multi-language support powered by ShareGuru's AI engine and implemented through Winho's frontend, the solution is truly prepared for global deployment.

For enterprises seeking to accelerate their digital transformation while prioritizing data security and operational excellence, our solution provides a clear pathway to success. The seamless integration of Winho's expertise in database and frontend systems, ShareGuru's sophisticated AI capabilities, and Neuchips' hardware acceleration creates more than just a question-answering system – it establishes a comprehensive knowledge ecosystem that elevates enterprise operations to unprecedented levels of intelligence and efficiency.

Fundamental Abilities

Enterprise Knowledge Management Engine

•Intelligent internal knowledge base construction
•Real-time employee inquiry resolution
•Cross-departmental knowledge sharing platform
•Enhanced enterprise collaboration efficiency

AI-Powered Customer Service

•24/7 automated service availability
•Multilingual support (Chinese, English, Japanese)
•Reduced customer service operational costs
•Enhanced customer satisfaction metrics

The Enterprise AI Trinity

Neuchips Viper: Redefining AI Acceleration with Hardware Innovation

Neuchips Viper represents a breakthrough in AI acceleration hardware, delivering enterprise-grade performance in a compact PCIe form factor. The platform combines efficiency with power, featuring a standard HHHL PCIe design that seamlessly integrates with existing enterprise systems while maintaining an impressive 45W power profile with flexible cooling options. Its robust architecture boasts 64GB LPDDR5 memory and supports up to 24GB of vector database space, enabling comprehensive LLM model support. The built-in Embedding engine with practical vector processing capabilities, enhanced by proprietary FFP8 quantization technology, positions Viper as a cutting-edge solution for organizations seeking high-performance AI acceleration without compromising on efficiency or compatibility.

ShareGuru QA Platform: Enterprise Security Meets Advanced AI

The GSH SG-QA Platform stands out as a comprehensive enterprise solution that combines robust security with cutting-edge AI capabilities. At its foundation, the platform offers enterprise-grade Role-Based Access Control (RBAC) with granular access management and advanced audit capabilities, ensuring complete security oversight. Its innovative approach to local AI processing supports LLM and integrates seamlessly with Taiwan-made energy-efficien AI inference chip, Raptor N3000, minimizing risks of data leakage and complete data sovereignty. Built on a flexible front-end and back-end separation architecture, the platform enables scalable enterprise application development while enhancing operational efficiency through seamless integration capabilities, making it an ideal choice for organizations seeking a secure, efficient, and future-ready AI platform.

Winho: Elevating User Experience Through Modern Web Design

Winho showcases a state-of-the-art web interface that prioritizes user experience and visual excellence. Built with React and advanced SCSS implementation, the platform delivers an intuitive and responsive design that adapts seamlessly across devices. Its dynamic component architecture enables fluid interactions and smooth transitions, while the optimized interface ensures fast loading times and efficient navigation. The backend integration with Laravel powers real-time data synchronization and queue management, ensuring a smooth and responsive user experience that meets the demands of modern enterprise applications.

Key Benefit

Operational Excellence